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Privacy Policy

This Privacy Policy explains how MY FIT COACHING (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you use our website and digital services. We are committed to maintaining your trust and protecting your privacy.

By accessing or using our services, you consent to the practices outlined in this policy.

1. What Information We Collect

We collect the following types of information:

a) Personal Information You Provide

When you sign up, purchase, or interact with our services, we may collect:

  • Full name

  • Email address

  • Age and gender

  • Country and city of residence

  • Fitness goals and health data (e.g., weight, preferences, training history)

  • Payment information (processed via secure third parties like Stripe or PayPal)

  • Survey responses, testimonials, or messages

b) Automatically Collected Data

When you visit our website, we may automatically collect:

  • IP address

  • Browser and device information

  • Pages visited, time spent, and interaction history

  • Referring website

  • Cookies and tracking technologies (see Section 6)

 

2. How We Use Your Information

We use your data for the following purposes:

  • To provide, personalise and improve our coaching services

  • To deliver digital products and memberships

  • To process transactions securely

  • To communicate with you (service updates, marketing emails, progress tracking)

  • To analyse website performance and user behaviour

  • To comply with legal and regulatory obligations

 

3. Legal Basis for Processing

Depending on your location, we process your data under the following legal grounds:

  • Consent – You have given us permission (e.g., marketing emails, health data)

  • Contractual necessity – To deliver the products/services you’ve requested

  • Legitimate interest – To improve services, prevent fraud, and grow our business

  • Legal obligation – To comply with legal, financial or regulatory requirements

 

4. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

  • Trusted third-party service providers (e.g., payment processors, email platforms, analytics tools)

  • Legal or regulatory authorities when required by law

  • Business successors if MY FIT COACHING is acquired or merged (you’ll be notified)

All partners we work with must comply with strict data security and privacy standards.

5. Data Storage and International Transfers

We may store and process your data in locations outside your country, including the UK, EU, and US. We ensure your data is protected through:

  • Secure third-party platforms with strong security protocols

  • Standard contractual clauses or data processing agreements

  • Compliance with applicable data protection laws

 

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve site performance

  • Analyse user behaviour and traffic patterns

  • Remember your preferences

  • Serve personalised content or ads

You can manage or disable cookies in your browser settings at any time.

7. Your Rights

Depending on your country of residence, you may have the right to:

  • Access a copy of your personal data

  • Correct or update inaccurate information

  • Request deletion (“right to be forgotten”)

  • Restrict or object to how we use your data

  • Withdraw consent at any time (e.g., unsubscribe from emails)

  • Request portability of your data to another service

To exercise these rights, contact us at: info@myfitcoaching.com
We aim to respond within 30 days.

8. Data Retention

We keep your data only for as long as necessary:

  • To provide services and support

  • To comply with legal and financial obligations

  • To improve business operations

Inactive accounts may be deleted after 24 months unless required otherwise by law.

9. Data Security

We take security seriously. Your information is protected by:

  • Encrypted data transmission (SSL)

  • Secure servers and storage

  • Restricted internal access

  • Use of verified, secure third-party platforms

Despite best efforts, no system can be 100% secure. If a data breach occurs, we will notify you in line with applicable laws.

10. Children’s Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children. If we learn that we have collected data from a minor, we will delete it immediately.

11. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices. Please read their privacy policies before providing personal data.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, or laws. The latest version will always be posted on this page with the updated date.

13. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or how we handle your data, please contact:

MY FIT COACHING
Email: info@myfitcoaching.com
Website: www.myfitcoaching.com